Carrier Solution

API & Platform Integration

A modern REST API surface connects the exchange to your rating engines, policy admin, document management, and CRM. Webhooks push events the moment they happen, and dedicated sandbox environments make integration testing safe — before a single live policy moves.

The API Surface

Every exchange workflow, addressable from your stack

REST APIs for Core Objects

Quoting, policy, claims, producer, and document endpoints follow consistent, versioned REST conventions — one API surface for every workflow the exchange runs.

Rating & Admin System Connectors

Purpose-built connectors link your rating engine, policy admin, and CRM so quotes rate in real time and bound business lands in your system of record automatically.

Event Webhooks

Quote requested, policy bound, endorsement issued, claim filed — webhooks push events to your systems the moment they happen, with signed payloads and automatic retries.

Sandbox Environments

Every carrier gets a dedicated sandbox with test producers, products, and policies. Build and validate integrations against realistic data with zero production risk.

OAuth 2.0 Authentication

Scoped API keys and OAuth 2.0 client-credentials flows control exactly what each integration can read and write, with per-key rate limits and rotation support.

SOC 2-Aligned Security

Encryption in transit and at rest, full audit logging on every API call, and SOC 2-aligned controls keep policyholder data protected end to end.

How It Works

From sandbox keys to production traffic in four steps

  1. Get sandbox keys and documentation

    Receive dedicated sandbox credentials, interactive API reference docs, and sample payloads for every endpoint the day your integration project starts.

  2. Build against realistic test data

    Wire quoting, policy, and claims flows against sandbox producers, products, and policies — with webhook test events you can replay on demand.

  3. Certify the integration

    Run the certification suite that validates request handling, error recovery, and webhook acknowledgment before any production credentials are issued.

  4. Go live with monitored production access

    Switch to production keys with rate limits sized to your volume. API dashboards track call health, latency, and webhook delivery from day one.

Developer Experience

An integration your engineering team will actually finish

Most carrier integrations stall on undocumented endpoints, silent breaking changes, and webhooks that vanish without a trace. The exchange API is built the other way: versioned contracts, complete documentation, idempotent writes, and delivery guarantees your team can verify. Once connected, the same pipes feed every dashboard and report your portfolio runs on.

Explore Data & Analytics
  • Interactive API reference with request builders and sample payloads
  • Versioned endpoints with published deprecation timelines
  • Signed webhooks with automatic retries and replay tooling
  • Idempotency keys on every write operation
  • Integration dashboards for call health, latency, and webhook delivery

FAQ

Integration questions, answered

Do we have to integrate everything at once?

No. Most carriers start with a single flow — usually real-time rating or bound-policy delivery — and add policy, claims, and producer endpoints as later phases. Each API area stands alone, so a partial integration is fully functional from day one.

What if our policy admin system is legacy or on-premises?

The API is transport-agnostic: if your system can make outbound HTTPS calls or receive them through your network edge, it can integrate. For batch-oriented legacy cores, scheduled file-based delivery (SFTP with the same data contracts) is available as a bridge while you modernize.

How are breaking changes handled?

Endpoints are versioned, and existing versions keep working when new ones ship. Deprecations are announced with a published timeline — never silently — and your integration dashboard flags any calls still hitting endpoints scheduled for retirement.

What happens if a webhook delivery fails?

Failed deliveries retry automatically with exponential backoff, and every event is stored so you can replay it from the dashboard. Signed payloads let your systems verify authenticity, and delivery reporting shows exactly which events succeeded, retried, or need attention.

What security reviews can our team run before connecting?

Security documentation covering SOC 2-aligned controls, encryption standards, data retention, and audit logging is available for your review. Scoped API keys mean each integration only accesses the data it needs, and full call-level audit logs support your own compliance reporting.

Connect the exchange to the systems you already run

Join Insurance Exchange and get sandbox access, documented APIs, and a certification path that takes your integration to production with confidence.